The legal profession still suffers from outdated stereotypes. However, in reality, today’s solicitors are diverse and cover a broad range of specialities.

With over 12,000 registered solicitors in Scotland, plus many support staff, it can be hard to know where to start. Not every solicitor handles every issue, so it’s important to find one with relevant experience. 

So, how do you find the right solicitor? While there’s no one-size-fits-all answer, here are some avenues to consider:

Personal recommendation

This is often the most effective route. Many clients come to a solicitor because a friend, colleague, or family member recommended them. A parent might refer their grown-up child to the solicitor they’ve relied on for years, while some firms even work with multiple generations of the same family. Word-of-mouth referrals tend to reflect genuine satisfaction, and although no recommendation is infallible, it’s a strong starting point.

Online research

Most law firms have a website, and clients rightly expect to find clear, informative content online. Unlike years ago, when online legal marketing was rare, a lack of digital presence in this day and age seems unusual and might set alarm bells ringing. 

However, don’t be swayed by style alone. A slick website can make a good impression, but dig deeper. Look for information on the solicitor’s qualifications, areas of expertise, client testimonials,legal accreditations and their tone of voice. Transparency about fees and processes is also a good sign.

The ‘beauty parade’

It’s common for potential clients to contact several firms to request fee estimates. Comparing costs is entirely reasonable; however, be cautious, as the lowest quote isn’t always the best choice. An unusually low fee may signal inexperience, hidden costs, or corner-cutting. 

Always weigh the cost against what you’re likely to receive in terms of service, support and results. It’s worth asking for a no-obligation initial consultation to get a feel for the solicitor’s approach before committing. Most good solicitors worth their salt will offer this without question.

Leaving things to chance

Selecting a solicitor at random, either by clicking the first link you see online or picking a name out of a directory, isn’t advisable. While you might get lucky, this method carries the highest risk of disappointment. 

Legal issues often carry financial, personal, or emotional weight - and the last thing you want is to entrust them to someone you’ve chosen blindly at random.

A holistic approach

The truth is, the best approach combines several of the methods above. Start by asking around. Talk to people you trust. Then, check out the firms they suggest online. Compare a few options. Don’t be afraid to speak to a solicitor before deciding whether to go ahead. Most firms will be happy to offer an initial conversation without obligation.

Above all, remember that a good solicitor-client relationship is about more than just technical expertise. Yes, you want someone who understands the law inside out. But you also want someone who listens, explains clearly, communicates effectively, and makes you confident you are in safe hands. Personal chemistry and trust are key ingredients, especially if your legal issue is complex or lengthy.

In Scotland, solicitors operate under the professional and ethical standards set by the Law Society of Scotland. You can expect competence and care from any qualified solicitor. But a bit of time spent finding the right match can make the process smoother, clearer and, ultimately, more successful.

If you're currently looking for a solicitor and would like guidance tailored to your situation, feel free to get in touch. We’re always happy to talk.